1.0 Our principles regarding user privacy and data protection
- Only necessary data should be collected and processed
- We hate spam and will never sell, rent or otherwise distribute or make public your personal information
2.0 Relevant legislation
This website aims to comply with the following national and international legislation with regards to data protection and user privacy:
- UK Data Protection Act 1988 (DPA)
- EU Data Protection Directive 1995 (DPD)
- EU General Data Protection Regulation 2018 (GDPR)
3.0 Personal information that this website collects and why we collect it
How this website collects and uses personal information:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. We are using GA in ‘anonymized’ form so that Google does not record your full IP address. We consider Google to be a third party data processor (see below).
3.2 Placing an order
We request information from you during the ordering process. To buy from us, you must provide contact information such as your name and an invoice and delivery address. If we have trouble processing an order, we’ll use this information to contact you. Your payment is processed by our third-party payment provider (PayPal), and the information you supply to them is used to make the transaction. We never have access to your financial information (such as credit card details).
3.3 Contact forms and email links
Should you choose to contact us using an email link or our web form, none of the information that you supply will be stored by this website or passed to / be processed by any of the third party data processors mentioned. Instead the data will be collated into an email and sent to us.
Our web form uses the ReCaptcha service from Google to helps protect the website from spam, bots and abuse. Depending on your web usage and history, this may be visible (via a tickbox or quiz) or invisible.
The activity and user information reCAPTCHA collects and analyzes to determine whether you are human or a bot includes the following:
- Typing patterns of the user
- The amount of mouse clicks a user has done on the site or touches on an app
- What language the user’s browser is using
- Google cookies that have been placed on the site
- The answers to question fields on the site
- CSS information
- Plug-ins installed on the browser
By submitting a form on our website, you are agreeing to ReCaptcha using this information. For more information about the Google services and their privacy policies, please visit the link in Section 6 below.
3.4 Leaving a comment
This website uses a number of cookies, some of which are essential for the site to work and for us to provide a service to you. Read more about the cookies this website uses.
Should you wish to restrict or block cookies which are set by our website you can do this through your browser settings. More information on cookies, including how to block them on a wide variety of browsers can be found at All About Cookies. Please be aware that restricting cookies may impact on the functionality of this website.
3.6 Server logs
As with most other web servers, when you access these web pages certain information may automatically be recorded. This could include your IP address, browser type, and information relating to the page you last visited. This information may be used in the event of a breach of security to aid detection.
3.7 Removal of your data
If you would like a copy of the information we hold or wish your data to be removed at any time, please email us giving your name and email address.
4.0 How we store your personal information
If you place an order on this website some personal information will be stored within this website’s database to enable us to fulfil your order. You can login to your account using the My Account link to view your account information including your previous orders. Retaining this information allows you to view previous orders and more easily complete new orders. However, if you wish your data to be removed at any time (or if you would like a copy of the information we hold), please email Quickfit giving your name, address and the email you used to register.
5.0 About this website’s server
All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
6.0 Our third party data processors
We use a third party to process personal data on our behalf.
7.0 Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.